Terms of Service

Last updated: October 26, 2025

1. General

Welcome to Looma. By visiting or purchasing from our website, you agree to these Terms of Service. Please read them carefully before using our services.

2. Online Store Terms

You may not use our products for any illegal or unauthorized purpose. You must not transmit any harmful code. We reserve the right to refuse service to anyone for any reason at any time.

3. Products and Orders

Our products are fulfilled through trusted third-party suppliers. Shipping times and availability may vary. Looma reserves the right to modify or discontinue any product without notice.

4. Billing and Account Information

You agree to provide current, complete, and accurate purchase and account information for all orders. Looma reserves the right to cancel or refuse any order if suspicious activity is detected.

5. Refunds and Returns

We offer refunds or exchanges only for defective or damaged products. To request a refund, contact us within 14 days of receiving your order at loomaclient@gmail.com. Shipping costs are non-refundable.

6. Third-Party Services

Some services or products may be provided by third parties. Looma is not responsible for their content or actions.

7. Limitation of Liability

Looma shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of our website or products.

8. Governing Law

These Terms are governed by the laws of Québec, Canada.

Questions? Contact us at loomaclient@gmail.com.