Privacy Policy

1. Introduction

This Privacy Policy explains how Looma collects, uses, and protects your personal information when you visit or make a purchase from our website.

2. Information We Collect

We collect personal information such as your name, email address, shipping address, and payment details during purchases. We also gather anonymous analytics and cookie data to improve user experience.

3. How We Use Your Information

• To process and fulfill orders
• To communicate with you about your order
• To send promotional messages (only if you opt-in)
• To improve our website and user experience

4. Sharing Your Information

We share necessary data with:

• Shopify – to power our store
• Payment providers – to process transactions
• Shipping partners – to deliver your products

We never sell or rent personal information.

5. Cookies

Our site uses cookies for analytics, cart storage, and preferences. You can disable cookies in your browser settings, though some features may not work properly.

6. Data Retention

We retain your data only as long as necessary to provide services or as required by law.

7. Your Rights

You may request access, correction, or deletion of your personal data by contacting us at loomaclient@gmail.com.

8. Security

We use reasonable security measures to protect your information, but no system is 100% secure.

9. Changes

We may update this policy from time to time. Updates will be posted on this page.